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8 August 2020

Yelp CEO: East Bay story violates editorial integrity–inaccurate, inaccurate, inaccurate

Yelp, as could be expected, has quickly responded to the East Bay story this morning accusing the company of corrupt business practices.  On Yelp’s blog, company chief executive and co-founder Jeremy Stoppelman has again denied that Yelp accepts payment for negative review removal. He also attempts to poke holes in the story by pointing out its reliance on anonymous sources (remember they’re afraid of the Yelp Mafia), reliance on a source that has posted positive reviews for its own business, and the reporter’s subtle backdown at the article’s conclusion.  Stoppelman also reportedly received a note from a San Francisco pub manager saying, “Trust me, I’d be first in line if you gave out review vetoes.”  No word on whether or not the note was coerced–just kidding! You gotta love the dogfights!


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