Get in Touch With Us
Got a question about one of the bitcoin sportsbooks we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to reach Crypto Casinos and what kind of messages we're best placed to help with.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person on our editorial team will read it — we don't rely on canned auto-replies to do the work of an actual response. We aim to get back to you within two working days, though it can occasionally take a bit longer if we're mid-review on a set of listings.
A quick tip: tell us upfront what your message is about (a review question, a correction, a partnership enquiry, and so on). It helps us route it to the right person and saves everyone time.
What We Can Help With
- Questions about crypto sportsbooks — If you're weighing up bitcoin sports betting sites, want clarification on how a bonus works, or aren't sure what "instant withdrawal" actually means for a given operator, ask us directly.
- Corrections and updates — Crypto sportsbook terms, cashback structures and coin support change fairly often. If something on the site looks out of date, flag it and we'll check it.
- Feedback on our rankings — We welcome pushback. If you've used one of the sites we cover and had a different experience, we want to hear it.
- Content suggestions — If there's a topic around crypto sports betting or bitcoin betting apps you'd like us to cover in more depth, let us know.
- Partnership or editorial enquiries — If you represent a crypto sportsbook or a related business, introduce yourself and outline what you have in mind.
What We Can't Do By Email
We're an independent comparison site, not a sportsbook, so we can't process deposits or withdrawals, verify your identity with an operator, or resolve a dispute over a bet or a bonus. For those issues, you'll need the support channel of the specific bitcoin sportsbook or crypto betting site you're using — most list live chat or an email address directly on their site.
If your question is about eligibility, regulation, or whether crypto betting is available where you live, note that rules vary by state and by operator. We can point you to general information, but we can't offer legal advice on your specific situation.
A Note on How We Cover This Industry
We review and rank crypto betting sites — including how they handle deposits and withdrawals in bitcoin and other coins, their bonus terms, and their general reliability — based on publicly available information and ongoing monitoring. Where a site we cover pays us for placement, that never determines its position in our rankings; commission and editorial ranking are kept separate. If you think we've got something wrong, telling us about it directly is the fastest way to get it fixed.
If you're just starting to compare options, our guide to the best non-GamStop casinos may also be useful background reading alongside our sportsbook coverage.
Response Times and What to Expect
Every message is read by a member of our team, not a bot. We aim to reply within two working days. If you haven't heard back after that, feel free to follow up — messages occasionally slip through a busy inbox, and we'd rather you chase us than assume we ignored you.
Thanks for taking the time to get in touch. Whether it's a correction, a question, or just a comment on what we've published, we read all of it.